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Technology Helpdesk - Submit a Ticket!

Students

If you're having technology trouble, need support or repairs, or have a question, please visit our NPS Technology Helpdesk and submit a ticket.

Clearing Your Cache and Browsing Data in Chrome

Teachers & Staff

Your browser cache works by saving files and settings for websites you visit. This increases the speed at which web pages load and makes your experience better, especially on websites you frequent. But, as your cache accumulates, outdated files and information...

How to Use the IPEVO VZ-R Document Camera

Teachers & Staff Document Cameras (IPEVO & Elmo)

Here is a YouTube video showing you how to use a IPEVO VZ-R Document Camera in your classroom: IPEVO also has helpful information on their website. Visit the 'Do More' page for examples of how others have used their document cameras: Do More with VZ-R If...

How to Change Your Password

Account & Login Information

You can change your password from a web browser on any device by using our Single Sign-On (SSO) portal: https://sso.newburyport.k12.ma.us/ After clicking the link above, you will be brought to our SSO login page. Please sign in with your username (not your ...

How to Reset Your Password Yourself

Account & Login Information

You can easily reset your password from a web browser on any device by using our Single Sign-On (SSO) portal: https://sso.newburyport.k12.ma.us/ After clicking the link above, you will be brought to our SSO login page. Underneath the blue Sign In button, yo...

How to Change Your Secondary Email

Account & Login Information

We now require a secondary email for school accounts. This allows you to unlock your account and reset your password yourself, without contacting the Tech office. If you need to change your secondary email, you can do so from a web browser on any device by usi...

How to Change Your Security Question

Account & Login Information

For added security, you will be asked to answer a security question when trying to reset the password for your school account. For some younger students, the security question is preset to What city is your school located in? with the answer: Newburyport If ...

Prusa Specific Information

Other Information 3D Printers

*Notes Per Printer*   Faraday: Model: MK3 Rev 1 Prusa upgraded to MK3S Notes: uneven Print bed, corrected by putting spacers under Left and right bed sides, as center was high. (guide here) Manual Bed Level settings (WILL RESET UPON X/Y/Z CALIBRATION ...

How to Reset Your Aspen Password

Aspen

If you've been locked out of your Aspen account, or have forgotten your password, you can reset your password yourself. Go to: ma-newburyport.myfollett.com After clicking the link above, you will be brought to the Aspen login page for Newburyport. Beneath t...

How to Create a New Aspen Password

Aspen

If you're locked out of your Aspen account, or have forgotten your password, please follow the instructions on the "How to Reset Your Aspen Password" wiki page. If you don't remember the answer to your security question, you will need to have the technology of...

Clearing Your Cache and Browsing Data in Chrome

Google for Education

Your browser cache works by saving files and settings for websites you visit. This increases the speed at which web pages load and makes your experience better, especially on websites you frequent. But, as your cache accumulates, outdated files and information...

Technology Overview for Students

Students

Welcome to Newburyport Public Schools! Newburyport Public Schools is a Google for Education district. You have access to all of the tools provided in Google Workspace, including Gmail for your school email, Drive, Classroom, Meet, and many others. Whenever po...

How to Reset Your Password via the Helpdesk

Account & Login Information

If you don't remember the answer to your security question, or don't have access to your secondary email address, you will need to have the technology office reset your password manually. Please submit a ticket requesting a password reset through our helpdesk:...

How to Setup a New or Wiped iPad

Apple

After an iPad is wiped, you will see this screen. Press the home button to continue. On the next page, select your language. Then, select your country or region. If you see this screen, select "Set Up Manually". On the next page, select your wirele...

Graduation - Transferring Content From Your School Account

Students

Student accounts are disabled after you graduate, typically in September. You will lose access to your email and any files or content you have in your Newburyport Public Schools Google Account. Google allows students to copy content, including emails, from a ...

Papercut Client

Other Information

https://papercut.com/products/ng/mobility-print/download/client/windows/

Google Calendar for Teachers

Google for Education

Stacey Boucher has created a Google Slides presentation on using Google Calendar as a teacher:

Clever Training for Teachers

Teachers & Staff Clever

Stacey Boucher has created a Google Slides presentation on using Clever as a teacher:

Connecting to an Apple TV from an iPad

Apple Using an Apple TV in Your Classroom

For the full Apple support article on this topic, please refer to the following link: Use AirPlay to stream video or mirror the screen of your iPhone, iPad, or iPod touch AirPlay AirPlay will open media currently playing on your iPad on an Apple TV. This doe...

NoMAD and H Drive Access

Apple Teacher MacBooks

Before We Begin If you have recently received you Mac, please restart your computer before continuing, as NoMAD requires a reboot after install for it to begin working correctly. H Drive access and NoMAD are on-premise tools. They do not function outside the...